NAU's Information Technology Services department automatically sets up an NAU email account for you when you are admitted to NAU. You will receive a lot of official correspondence from NAU via this email account. For example,  you will be notified of your early enrollment appointments, of the availability of your grades at the end of a term, of your financial aid status, and more. Take time to review your NAU email on a regular basis.

To review your NAU email you will need your username and your password. If you do not know your username, you can look yourself up in the Online Directory . Your full NAU email address is your username followed by @dana.ucc.nau.edu. For instance, if your username is swa4, then your email address is swa4@dana.ucc.nau.edu. Set or change your password and your Secret Question and Answer online. Your password will automatically expire every 42 days for security reasons. You will be prompted when you need to choose a new password.

As a Distance Learning student, the best way to access your email is to use NAU WebMail. Using WebMail you can access your NAU email account from any computer with a connection to the Internet and a web browser installed.

To access WebMail, type webmail.nau.edu into the Address (Internet Explorer) or Location (Netscape) area. When the page appears, enter your username and password and click "Log In." Your email messages will appear in a new page, and you can read, send, and reply to mail directly from the browser. The exact look of your screen will depend on the browser you are using and the template style you select from the Options menu. For more help, consult the WebMail "Help" option from within WebMail

If you already have an email account and you prefer to read all your mail in one place you can forward your NAU email account to another address. Follow the directions at http://www.nau.edu/its/email to create a ".forward" file in your directory, and all new mail will be forwarded directly to the new email address.

To un-forward your mail, you will again need to visit http://www.nau.edu/its/email and follow the instructions for removing the forward. New mail will stay at your NAU email account.

If you have questions or need technical assistance contact the Academic Computing Help Desk at (888) 520-7215 or (928) 523-9294.